How Fluid Process UK collects, uses and protects your personal data.
Last updated: September 2026
This Privacy Policy explains how Fluid Process UK (“we”, “us”, “our”) collects and processes personal data when you contact us or use this website. We are committed to protecting your privacy and handling your data in line with the UK GDPR and the Data Protection Act 2018.
We only collect personal data that you choose to provide when you get in touch with us, for example:
We use the information you provide to:
We process your personal data on the basis of our legitimate interests in responding to enquiries and providing our services, and, where relevant, to take steps at your request before entering into a contract.
This website uses only the minimal cookies required for it to function correctly. If we introduce analytics or marketing cookies in future, we will ask for your consent first.
We do not sell your personal data. We may share relevant enquiry details with BASCA, the equipment manufacturer, solely to size and configure the right solution for your site. We may also share data with trusted service providers who support the running of our business, under appropriate confidentiality and data-protection terms.
We keep your personal data only for as long as necessary to fulfil the purposes described above, to maintain our business records, and to meet our legal and regulatory obligations.
Under UK data protection law you have the right to access, correct, or request deletion of your personal data, to object to or restrict its processing, and to request data portability. To exercise any of these rights, please contact us using the details below.
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection, at ico.org.uk.
